Tag Archives: conversation
The five customer stereotypes every barista knows
The secret is out. As much as we are taught in life that judging is bad, cafe employees are some of the biggest offenders. There are some groups of customers that share the same characteristics (good or bad) that we … Continue reading →
Posted in Cafe behaviours
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Tagged barista, cafe, coffee, conversation, customers, manners, order, people, stereotypes
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From the barista herself
Shannon Mitchell, who has worked as a barista for five years at a Michel’s Patisserie in South-West Sydney, has seen every kind of customer- from the best to the worst. I asked her to compile a list of her customer … Continue reading →
Posted in barista, Cafe behaviours, manners, Politeness
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Tagged advice, barista, cafe, coffee, conversation, do, don't, manners, order, patience, Phone, polite, small talk, smile, tips
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The art of small talk
Small talk is anything but small. It’s a short conversation that shapes first impressions, implies politeness and founds a relationship. Small talk passes the time and avoids awkwardness, is super fun (at least I think it’s fun) and makes the … Continue reading →
Posted in Cafe behaviours, manners, Politeness, small talk
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Tagged barista, cafe, coffee, conversation, first impression, first impressions, hello, impress, manners, small talk
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7 Comments
How to Impress a Barista 